Dear Patagonia community,
As the COVID-19 pandemic spreads, Patagonia is taking additional safety measures to protect our employees and customers. The scale of impact is still unknown, and we want to do our part to protect our community.
As of today, Monday, March 16, 2020, Patagonia has temporarily adjusted our stores and office' operating hours in Australia to help reduce risks for our whole community.
Our bricks-and-mortar stores will be closed at the end of business on Tuesday, March 17, 2020.
Our online store is still open, and we are working closely with this team to ensure their safety while we fulfil orders.
We apologise that over the next fortnight, there will be delays on orders and customer -service requests. We ask for your understanding and patience during this time, and we will be reassessing and sharing an update on March 27.
Patagonia employees who can work from home will be doing so, with all staff receiving their regular pay during this closure.
We encourage our friends everywhere to take the extra precautions necessary to safeguard their health and that of others. It’s everyone’s responsibility to help stop the spread of this virus. The Australian Government Health Department’s website , The NZ Ministry of health’s website and your local health authorities are the best resources for updates and answers to questions.
Over the years, as our Patagonia community has been faced with challenges, we have always been inspired by how we emerge stronger and with an even deeper sense of purpose. We will persevere through this challenge, too.
Thank you for your business, loyalty and patience.