FREE STANDARD SHIPPING - ON ALL ORDERS UNTIL MIDNIGHT 22/12/17

Shipping

We do our best to process and despatch online orders within 1-2 business days. All orders placed by 11am AEST Monday to Friday are normally processed and despatched that same day. Public holidays and high volume times in the year may cause a slight delay to regular processing.

We deliver using Australia Post’s services and orders are despatched from our Victorian distribution centre (VIC postcode 3030).

Parcel Post or Express Post is used for Australian orders. Please choose Free shipping (if applicable) or Standard shipping whenever possible for the least environmental impact.

Australia Post Express Courier International is used for New Zealand orders.

If you have any questions about your order, please contact us by phone (AU 1800 326 889, NZ 0800 993 962) or email and we’ll be glad to help.

FREE SHIPPING

Free standard shipping on all orders until Midnight the 22nd of December 2017 AEST.

Order

$75+

Cost

Free

STANDARD SHIPPING

A flat rate of $10 applies to all orders under $75

$0 - $74.99

$10

EXPRESS SHIPPING

A flat rate of $15 applies to all express orders.

 

$15

EXPRESS SHIPPING (not available to New Zealand)

If you are not satisfied with an item after receiving it, you are welcome to return it to us for exchange or refund. To learn more about this process, visit our Returns and Repairs page.

 

CHRISTMAS DELIVERY

To guarantee delivery by the 22rd of December order prior to below cut-off dates.


Standard Shipping:  


Victoria
Metro: 18th of December
Regional: 15th of December
SA/TAS
Metro: 15th of December
NSW
15th of December
QLD
Metro: 15th of December
Regional: 8th of December ( excluding Cairns district)
WA
Metro: 13th of December
Regional: 11th of December
Kimberly/Pilbara: 8th of December
NT
8th of December (excluding remote) 
New Zealand
11th of December 

*Please note delivery scheduled is based on Australia Post's delivery schedule.