We do our best to process and ship orders within 1-2 business days. Please keep in mind that we get backlogged during sales or the holiday season and it could take longer. If you have any questions about your order, please contact our friendly Customer Service team and we'll be glad to help.*More Details
We accept both current season and sale items for return or exchange. We do not set a time limit on returns, though we ask that returns for fit or color be made in a timely manner and that items be kept in new condition with tags attached.More Details
If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, our Ironclad Guarantee allows you to return it for a replacement or refund at no charge. For any wear and tear repair requests please check out our assessment form here.
When any synthetic garment is machine washed, tiny plastic fibers (also called microfibers) can break and enter rivers and oceans via wastewater. The Guppyfriend® Washing Bag helps reduce this microfiber pollution. According to the Fraunhofer Institute UMSICHT, on average 86% fewer synthetic-clothing fibers break when washed in the washing bag. The fibers that do break collect in the corners of the washing bag. After washing, these are easily removed and can be disposed of properly.