We do our best to process and ship orders within 1-2 business days. Please keep in mind that we get backlogged during sales or the holiday season and it could take longer. If you have any questions about your order, please contact our friendly Customer Service team and we'll be glad to help.
*More DetailsWe accept both current season and sale items for return or exchange.We do not set a time limit on returns, though we ask that returns for fit or color be made in a timely manner and that items be kept in new condition with tags attached.
More DetailsIf you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, our Ironclad Guarantee allows you to return it for a replacement or refund at no charge. Damage due to wear and tear will be repaired at a reasonable charge.
The largest of our core daypack line, the Refugio Daypack 30L has a few more features and a slightly greater carrying capacity for heavier workloads or days when you might need gym clothes or climbing shoes. Fair Trade Certified™ sewn.
87% of our line is Fair Trade Certified™ sewn.
87% of our line uses recycled materials.
Recycled polyester lessens our dependence on virgin petroleum-based materials.
We use recycled nylon made from post-industrial waste fiber and discards from weaving mills and postconsumer fishing nets.
Spandex provides significant strength and elasticity and is fast drying.
