We do our best to process and ship orders within 1-2 business days. Please keep in mind that we get backlogged during sales or the holiday season and it could take longer. If you have any questions about your order, please contact our friendly Customer Service team and we'll be glad to help.
*More DetailsWe accept both current season and sale items for return or exchange. We do not set a time limit on returns, though we ask that returns for fit or color be made in a timely manner and that items be kept in new condition with tags attached.
More DetailsIf you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, our Ironclad Guarantee allows you to return it for a replacement or refund at no charge. For any wear and tear repair requests please check out our assessment form here.
Recycled polyester lessens our dependence on virgin petroleum-based materials.
Our catalogs are printed on FSC®-certified paper and we’re sourcing FSC-certified raw materials for some of our gear.
In 2016 we switched to neoprene-free Yulex natural rubber because neoprene is environmentally damaging.
